Last updated: [26/02/2026]
Who We Are
Chix Nails is a UK-based ecommerce business selling nail wraps and stick-on nails online. For the purposes of UK data protection law, we are the data controller responsible for your personal data.
If you have any privacy-related questions, you can contact us at:
📧 info@chixnails.co.uk
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam and prevent abuse.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/
Once your comment is approved, your profile picture may be visible to the public alongside your comment.
Media
If you upload images to the website (for example in reviews or comments), you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images published on the site.
Cookies
Our website uses cookies to ensure proper functionality, enhance user experience, and support ecommerce features.
Comment Cookies
If you leave a comment, you may opt in to saving your name, email address and website in cookies. These are for your convenience and last for one year.
Login Cookies
If you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, we set cookies to save your login information and screen preferences:
- Login cookies last two days
- Screen options cookies last one year
- If you select “Remember Me”, your login will persist for two weeks
- Logging out removes login cookies
Editor Cookies
If you edit or publish content, an additional cookie is saved in your browser. This cookie contains no personal data and expires after one day.
Ecommerce Cookies
We also use WooCommerce cookies to:
- Remember items in your basket
- Process checkout
- Manage secure account login
- Prevent fraud
You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.
Embedded Content From Other Websites
Articles or pages on this site may include embedded content (such as videos, images or social media feeds). Embedded content behaves in the same way as if you visited the third-party website directly.
These websites may:
- Collect data about you
- Use cookies
- Embed additional third-party tracking
- Monitor your interaction with embedded content
We are not responsible for the privacy practices of external websites.
Who We Share Your Data With
We only share personal data where necessary to operate our ecommerce business. This may include:
- Payment providers (such as Stripe or PayPal)
- Delivery and courier services
- Website hosting providers
- Email service providers
- Professional advisers (e.g. accountants)
If you request a password reset, your IP address will be included in the reset email.
We do not sell your personal data.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely to allow automatic approval of follow-up comments.
For users who register on our website:
- We store the personal information provided in their user profile.
- Users can see, edit or delete their personal data at any time (except usernames).
- Website administrators can also access and edit this information.
Order information is retained for up to 6 years to comply with UK tax and accounting obligations.
What Rights You Have Over Your Data
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request transfer of your data
- Withdraw consent for marketing
If you have an account or have left comments, you may request an exported file of the personal data we hold about you.
You may also request that we erase your personal data, except where we are legally required to retain it for administrative, legal, or security purposes.
To exercise your rights, please contact:
📧 info@chixnails.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Some of our third-party service providers (such as payment processors or hosting providers) may process data outside the UK. Where this occurs, appropriate safeguards are in place in accordance with UK data protection law.